Privacy Policy

1Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact or inquiry form
• Download a free guide or resource
• Book a demo or consultation
• Subscribe to email communications

This may include your name, email address, phone number, business name, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we automatically collect certain technical data, including:

• IP address and general location (city/state level)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source

This information is collected through cookies, web beacons, and similar tracking technologies.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, analyze usage, and support our marketing efforts. You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

2How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide our services
• To send you requested resources, guides, or content
• To send marketing communications (you may opt out at any time)
• To analyze and improve our Site and services
• To comply with legal obligations
• To prevent fraud and protect the security of our Site

3How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our Site and delivering services (e.g., email platforms, CRM software, analytics providers). These vendors are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: If WeHandl is acquired or merges with another company, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for other purposes with your explicit consent.

4AI & Automated Messaging Disclosure New

WeHandl provides AI-assisted lead response and follow-up services. If you are an end customer of one of our clients — a service business using the WeHandl platform — you may receive automated or AI-assisted messages on their behalf.

If you are a WeHandl client, you are responsible for ensuring your use of our platform complies with applicable laws governing automated messaging, including the Telephone Consumer Protection Act (TCPA) and applicable state laws.

5SMS & Text Message Consent New

By providing your phone number and submitting a form on our website, you may consent to receive SMS or text messages from WeHandl or from businesses operating on the WeHandl platform.

What this may include

• Follow-up messages about inquiries you have submitted
• Appointment reminders and booking confirmations
• Marketing messages from WeHandl (with separate explicit consent)

Your rights regarding SMS

• You can opt out at any time by replying STOP to any message
• You can request help by replying HELP
• Message and data rates may apply depending on your carrier
• Opting out of SMS does not affect other services or communications

We do not sell or share your phone number with unaffiliated third parties for their own marketing purposes.

6Third-Party Services New

Our services integrate with or rely on the following third-party platforms. Each has its own privacy policy governing how they handle data:

• Calendly — used for appointment scheduling. When you book a call, Calendly receives your name, email, and scheduling details. Calendly Privacy Policy →
• Google (Ads, Analytics, Calendar) — used for advertising measurement, website analytics, and calendar integrations. Google Privacy Policy →
• Meta (Facebook, Instagram) — used for advertising and marketing measurement via the Meta Pixel. Meta Privacy Policy →
• SMS / communication providers — we use third-party services to send automated text messages. These providers process message content and recipient phone numbers as necessary to deliver messages.

We are not responsible for the privacy practices of these third parties. We encourage you to review their policies directly.

7California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, and how it is used and shared.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, please contact us at info@wehandl.ai. We will respond to verified requests within 45 days.

8Other U.S. State Privacy Rights

Residents of certain U.S. states (including but not limited to Virginia, Colorado, Connecticut, Texas, and Nevada) may have additional privacy rights under their respective state laws, including rights to access, correct, delete, and opt out of certain uses of personal data.

To submit a privacy request, please contact us at info@wehandl.ai. We will respond in accordance with applicable state law timelines.

9Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

10Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

13Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.